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This site states the following, "Hate waiting on hold? So do your customers! Are you easy to talk to? Customers move on when self-service fails! Connect live with your customers when it counts." Our analyzers noticed that the web site also stated " Reaching all your customers? Calls and emails less effective? SMS Text with Callback is the answer." The Website also stated " Which customers are unhappy? And what can you do about it? Gather feedback - and save customers in real-time. Lets customers request a callback from. Let me show you what I can do for your website." The website's header had Call centre solutions as the most important keyword. It was followed by Callback management, Callback software, and Cloud contact centre solutions which isn't as highly ranked as Call centre solutions. The next words the site uses is Call me now. Call me later was also included and might not be understood by search parsers.